Digital Sales Lab

Welcome to our blog section

Top 5 tips on effective key account management

The power of key account management

Key account management (KAM) is the process of building long-term relationships with your most valuable accounts. As such, it can have a profound effect on the performance of your organization.

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The Work Revolution - Part II

An interview with Christine Ronge

We recently spoke with Christine Ronge about the relationship between new working models and employees’ health.

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The Work Revolution – Part I

New work, working 4.0, work-life blending. The basic idea is the same: effective and flexible collaboration in today's digitalized world.

Yet despite countless opportunities, these new forms of work also bring along a new set of challenges for the productivity of teams.

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What role does the customer journey approach play in the aerospace industry?

We asked Patrick Marous about his experience with customer-centric approaches in the aerospace industry.

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5 Tips on How to Successfully Map Customer Journeys

Have you ever mapped your customers’ buying journeys?

Despite the tremendous power of this approach, the customer journey methodology is still widely underutilized.

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Accelerating digital businesses with strong teams and intelligent technology

Accelerating digital businesses with strong teams

How to build high performing teams in a highly digitalized business?

Read more about new ways of working, boosting productivity by implementing an integrated tool landscape and intelligent technology to accelerate business:

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Why should you test your ideas? What matters when it comes to scaling?

What matters when it comes to scaling?

Returning sales in the online dating industry. The future of mobility. Scaling digital products.

These are just a few of the Digital Cost Convention's focus topics. Find interesting insights and key learnings in our latest blog article.

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