The power of key account management
Key account management (KAM) is the process of building long-term relationships with your most valuable accounts. As such, it can have a profound effect on the performance of your organization.
An interview with Christine Ronge
We recently spoke with Christine Ronge about the relationship between new working models and employees’ health.
New work, working 4.0, work-life blending. The basic idea is the same: effective and flexible collaboration in today's digitalized world.
Yet despite countless opportunities, these new forms of work also bring along a new set of challenges for the productivity of teams.
We asked Patrick Marous about his experience with customer-centric approaches in the aerospace industry.
Have you ever mapped your customers’ buying journeys?
Despite the tremendous power of this approach, the customer journey methodology is still widely underutilized.
How to build high performing teams in a highly digitalized business?
Read more about new ways of working, boosting productivity by implementing an integrated tool landscape and intelligent technology to accelerate business:
Returning sales in the online dating industry. The future of mobility. Scaling digital products.
These are just a few of the Digital Cost Convention's focus topics. Find interesting insights and key learnings in our latest blog article.